Shipping Policy

Shipping Policy

 

Shipping Timeline

Most stock orders ship within 3 business days of your order being placed. In the rare case of an item being out of stock, you will be notified of any delay. Our custom boards and bags typically ship within 7 days. When working with our representatives on your design, we will provide you with an expected production and shipping time.

Shipping Carriers

We ship most packages with FedEx Ground and FedEx Express. There are occasional times where it makes more sense for us to ship your order with another carrier. We can also ship with any carrier on your account number if requested.

Shipping Costs

Our shipping costs are calculated based on the shipment weight and the shipping zone that you are shipping to. We do not charge a handling fee. All orders ship from our warehouse in Cincinnati, OH.